Privacy Policy and Cookies Policy

Privacy Policy

Lanterne believes that the way it collects, manages and publishes data should comply with the best international human rights standards, particularly those that deal with privacy and data protection.

This privacy policy explains how we use any personal information we collect about you when you use the Crowdless App.

What information do we collect about you?

We do not collect personal information such as your name or email through the Crowdless app. We may collect information about you when you register with us, for example as a volunteer community ambassador, including personal details necessary to provide our service. We may also collect geo-locational data (for example when you actively contribute crowdsourced data through our platform) and operational data to ensure the quality of our product and service. We may collect information when you voluntarily complete user surveys, provide feedback and participate in competitions. 

How will we use the information about you?

We collect information about you to provide the best service possible. We use your information collected from the app for the sole purpose of servicing and improving our product. Information shared by individuals as part of our volunteer community ambassador program will be used for the sole purpose of communicating with volunteers about Crowdless. This information is not shared or sold to any third parties.


We would like to send you information about our products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction

We build our products so that we store the minimum amount of information about you to enable our product to function. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your information, please email: [email protected] or write to us at the following address: 85 Great Portland Street, First Floor, London, England, W1W 7LT. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Your right to be forgotten

You have the right to request the deletion or removal of the information we hold about you if you believe that it is not being used for the purposes for which it has been collected, or where you have withdrawn your consent. If you would like to request that the information we hold about you is deleted, please email: [email protected] or write to us at the following address: 85 Great Portland Street, First Floor, London, England, W1W 7LT.

We will review such requests and will delete the information unless we need to keep it to comply with our legal obligations, for statistical purposes, or to exercise or defend a legal claim. For more information on the circumstances in which we can refuse to delete your information, click here.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 30th June 2020.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: by email: [email protected]

Cookies Policy

This Cookies Policy refers to Cookies used on the Crowdless website.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. You can also modify which cookies are used by the website by clicking on the cookies setting button. This may prevent you from taking full advantage of the website and may prevent us from providing the best service possible.